Privacy Policy
LEMP ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website and services.
1. Information We Collect
We may collect and process the following information:
- Personal details (such as name, email address, phone number)
- Information submitted through forms (enquiries, applications, registrations)
- Communication records when you contact us
- Usage data (pages visited, interactions on our website)
- Technical data (IP address, browser type, device information)
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide requested services
- Deliver our programmes and support your learning journey
- Improve our website and user experience
- Send relevant updates or communications (where consent is provided)
3. Legal Basis for Processing
We process your data based on:
- Your consent
- Contractual necessity (to deliver our services)
- Legitimate business interests (such as improving our services)
4. Cookies
We use cookies to enhance your browsing experience and analyse website traffic. For more details, please see our Cookie Policy.
5. Data Sharing
We do not sell your personal data.
We may share your data with trusted third-party service providers (such as website hosting, analytics tools, or communication platforms) where necessary to deliver our services.
6. Data Storage & Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
While we strive to protect your information, no method of transmission over the internet is completely secure.
7. International Transfers
Your data may be processed outside the UK or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Object to certain types of processing
To exercise your rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Please check this page regularly for updates.
11. Contact Us
If you have any questions about this policy or how your data is handled, please contact us at info@lempgroup.com.